Returns & Exchanges
At Urban Jungle, we want you to be completely satisfied with your street-ready look, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your latest haul doesn't fit your vibe, we're here to help you find the perfect exchange or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing